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Mobile preview doesn't work
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TOPIC: Mobile preview doesn't work

Mobile preview doesn't work 8 years, 10 months ago #19026

  • minhna
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Just installed the component, the version is 1.2.15.pro



and got this error: Warning: include_once(/home/site210/public_html/templates/mobile_smartphone/includes/functions.php): failed to open stream: No such file or directory in /home/site210/public_html/templates/theme1628/html/com_content/category/category.php on line 14
Last Edit: 8 years, 10 months ago by minhna.

Re: Mobile preview doesn't work 8 years, 10 months ago #19027

  • minhna
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btw, I can not upload images file here.

Re: Mobile preview doesn't work 8 years, 10 months ago #19029

Hi.

Thanks for using Mobile Joomla forum. I apologize you're having issues installing Mobile Joomla.

Did you check and follow our installation guide (specially for Directory write access)? www.mobilejoomla.com/documentation/12-getting-started/40-installation.html

If so, please try to install again and if there are still any errors please send a screenshot to our support email   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Best,

John Mark C.
Mobile Joomla! Support

Re: Mobile preview doesn't work 8 years, 10 months ago #19030

  • minhna
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Installation works well. I also checked the installation package, those files doesn't exist.

Re: Mobile preview doesn't work 8 years, 10 months ago #19032

Hi.

Can you provide us a screenshot of the following:

1.) Error after the installation.
2.) Directory Permissions of Joomla - Its located under Systems ->  System Information -> Directory Permission

Best,

John Mark C.
Mobile Joomla! Support

Re: Mobile preview doesn't work 8 years, 10 months ago #19033

  • minhna
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Here are some screen shots. Thank you
Attachments:

Re: Mobile preview doesn't work 8 years, 10 months ago #19034

  • minhna
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The problem is the program requested files which doesn't exist. Please tell me the email address where I can send the package to.
Thank you.

Re: Mobile preview doesn't work 8 years, 10 months ago #19041

  • minhna
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bump

Re: Mobile preview doesn't work 8 years, 10 months ago #19046

Hi.

Thank you for the screenshots. May I also have the url of your Joomla site so that we can test further on our end?

Thanks.

John Mark C.
Mobile Joomla! Support

Re: Mobile preview doesn't work 8 years, 10 months ago #19047

Hi.

I received your PM. Can you try to uninstall and re-install Mobile Joomla and send us a screenshot if there are any errors? If possible, can you send us a site login so that we can investigate more further on our end?

Thanks,

John Mark C.
Mobile Joomla! Support
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