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Installation instructions to upgrade from free to Pro?
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TOPIC: Installation instructions to upgrade from free to Pro?

Installation instructions to upgrade from free to Pro? 10 years ago #17174

Can anyone send me a link to installation instructions to upgrade from the free version to Pro? Nothing is working!

JFTP: :mkdir: Bad response
JFile: :read: Unable to open file: /hsphere/local/home/underseas/underseas.com/tmp/Mobile-Joomla.1.2.10.pro.tar.gz
Unable to read archive

Can it be manually installed using FTP?
Last Edit: 10 years ago by underwatercolours.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17175

  • dryabov
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  • Denis Ryabov, Lead Developer
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Yes, unpack Mobile-Joomla.1.2.10.pro.tar.gz to Joomla's tmp directory and install it via "Install from directory" method.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17177

I tried that too, but I got the message: Please enter a package directory

I don't know what that means. I've already wiped out my entire main directory trying to extract and install this manually. Obviously I'm not tech savvy enough do do this without instructions. Please help!

Also, I don't want to lose the setup in my previous installation. Will everything fall into place in the event I can get this to work? Do I need to uninstall the old version first? Some instructions would be nice. Extremely frustrated as my client is sick of "Candy Crush" ads popping up over his business.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17178

  • dryabov
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  • Denis Ryabov, Lead Developer
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What path is set in "Install from directory" field (usually it is something like /home/username/public_html/tmp) and to what server's directory did you uploaded unpacked files?

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17179

/hsphere/local/home/undersea/underseas.com/tmp

also tried

/hsphere/local/home/undersea/public_html/tmp

also tried to install from URL

JFTP: :mkdir: Bad response
JFTP: :write: Bad response
Unknown Archive type
Last Edit: 10 years ago by underwatercolours.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17180

  • dryabov
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  • Denis Ryabov, Lead Developer
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Do you have size quota for underseas.com/tmp? Is it writeable? Is there similar issue with installing other extensions?

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17181

No size quote, it is writable and I've never had a problem before. I don't remember how I installed the free mobile stuff before, but I vaguely remember running into problem with that one too.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17182

  • dryabov
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  • Denis Ryabov, Lead Developer
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> JFTP: :mkdir: Bad response

Does your Joomla uses FTP for work with files?
Last Edit: 10 years ago by dryabov.

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17183

Yes

Re: Installation instructions to upgrade from free to Pro? 10 years ago #17184

  • dryabov
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  • Denis Ryabov, Lead Developer
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Check that following directories are writeable:

/administrator/components
/administrator/language
/components
/language
/modules
/plugins
/plugins/system
/templates
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