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TOPIC: Installation error

Installation error 8 years, 11 months ago #12610

I just bought and downloaded the product. Upon installation, I received this message:

JFolder::create: Could not create directory
Warning! Failed to move file.
JFile::read: Unable to open file: '/data/23/2/51/81/2214244/user/2432160/htdocs/smart/tmp/Mobile-Joomla.1.2.1.pro.tar.gz'
Unable to read archive
Unable to find install package

HELP!
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