Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
Reply Topic
New Topic
  • Page:
  • 1

TOPIC: Renewal

Renewal 11 years, 1 month ago #18107

  • magiclund
  • OFFLINE
  • Junior Boarder
  • Posts: 20
  • Karma: 0
I cannot renew my subscription for Joomla Club. It is not possible to "submit" once the renewal form is completed. The reason may be a error message about the VAT number (incorrect or not registered). How to get around this?
Reply Quote

Re: Renewal 11 years, 1 month ago #18109

  • dryabov
  • OFFLINE
  • Administrator
  • Denis Ryabov, Lead Developer
  • Posts: 4864
  • Karma: 105
Yes, Submit button is disabled until all error messages are resolved.
What values do you have in VAT-related fields (purpose/country/VAT ID)?
Reply Quote

Re: Renewal 11 years, 1 month ago #18110

  • magiclund
  • OFFLINE
  • Junior Boarder
  • Posts: 20
  • Karma: 0
Business
Sweden
556307155301
Last Edit: 11 years, 1 month ago by magiclund.
Reply Quote

Re: Renewal 11 years, 1 month ago #18111

  • dryabov
  • OFFLINE
  • Administrator
  • Denis Ryabov, Lead Developer
  • Posts: 4864
  • Karma: 105
Looks like official VAT number validation service is down now. ec.europa.eu/taxation_customs/vies/ displays "Member State service unavailable. Please re-submit your request later." That's why currently VAT number cannot be verified properly. I hope it will be fixed soon.
Reply Quote

Re: Renewal 11 years, 1 month ago #18125

  • magiclund
  • OFFLINE
  • Junior Boarder
  • Posts: 20
  • Karma: 0
You are right. The validation site is up now and I could fullfil the payment. However I am not sure if the VAT was deducted.
Reply Quote
Reply Topic
New Topic
  • Page:
  • 1
Mobile Joomla!
Mobile Joomla! Forum
Mobile Joomla! 1.x
Installation & Upgrade
Powered by Kunena
Time to create page: 0.17 seconds

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. This site will not function correctly without cookies.

I accept cookies from this site.