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Trouble with installation
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TOPIC: Trouble with installation

Trouble with installation 12 years, 9 months ago #4652

Hi there

Just tried installing this extension. Following error has occured.



Component Install: DB function failed with error number 2006
MySQL server has gone away SQL=INSERT INTO jos_components VALUES( 0, 'MobileJoomla', 'option=com_mobilejoomla', 0, 0, 'option=com_mobilejoomla', 'MobileJoomla', 'com_mobilejoomla', 0, '../administrator/components/com_mobilejoomla/images/mj16x16.gif', 0, '', 1 )
SQL =

INSERT INTO jos_components VALUES( 0, 'MobileJoomla', 'option=com_mobilejoomla', 0, 0, 'option=com_mobilejoomla', 'MobileJoomla', 'com_mobilejoomla', 0, '../administrator/components/com_mobilejoomla/images/mj16x16.gif', 0, '', 1 )

It was not possible to delete the selected file.: 'uninstall.mobilejoomla.php'
It was not possible to delete the selected file.: 'uninstall.mobilejoomla.php'
It was not possible to copy the selected file.
JInstaller::install: Failed to copy file: /tmp/install_4e1d0144b0f4c/mobilejoomla.xml to /home/sap25894/public_html/administrator/components/com_mobilejoomla/mobilejoomla.xml
Component Install: Could not copy setup file
Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

I have downloaded the extension a 2nd time and tried installing again, same problem.

My hosting company supports PHP and MySql versions 5 >

Any ideas?

Re: Trouble with installation 12 years, 9 months ago #4653

  • dryabov
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  • Denis Ryabov, Lead Developer
  • Posts: 4866
  • Karma: 105

Re: Trouble with installation 12 years, 9 months ago #4666

Hi

I tried unpacking the zip file and uploading from the directory. I uploaded the files to my server into the folder /tmp/mobile but when I use this in the "install directory" field it and click on upload it says
Please enter a package directory
It obviously is not seeing the folder for some reason. I have tried all sorts of combinations for the directpry including

/tmp/mobile
/tmp/mobile/
/public_html/tmp/mobile

and none of them seem to work.

I also tried installing from url and I used the url from your web site www.mobilejoomla.com/download.html
and this didn't work either.

That is strike 3 for me??

Any ideas what I am doing wrong?

Re: Trouble with installation 12 years, 9 months ago #4671

  • dryabov
  • OFFLINE
  • Administrator
  • Denis Ryabov, Lead Developer
  • Posts: 4866
  • Karma: 105
Did you try the patch from remository.com?
The following user(s) said Thank You: solutions4biz

Re: Trouble with installation 12 years, 9 months ago #4673

Thanks that worked. Template now working fine thanks!
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