What kind of license do Mobile Joomla! products have?
Do I need to purchase a Mobile Joomla! extension or template separately for each domain?
Yes. You need a new license for the extension or template for each and every website.
Can I change the domain that my Mobile Joomla! extension or template is registered for?
Unfortunately we don't offer this option at the present time.
Do you accept any other payment methods?
At the moment we only accept the payment methods listed on the product description page (Visa, Mastercard, American Express, Discover and Paypal). You may contact us to wish for new methods, but we do not guarantee that we are able to make any changes in the short term.
How do I install a Mobile Joomla! extension or template? How do I modify the settings?
Please log in and go to the related Mobile Joomla! extension or template page under My Account. There you can click on the Documentation link to view full documentation, which mostly includes instructions for installation and settings. You may also seek for help in Premium Forums that you are entitled to access while your subscription is active.
Can I still use a Mobile Joomla! extension or template after my Subscription expires? Do I have to pay more?
When your Subscription expires, you can still keep using the template or extension you have downloaded during your Subscription period for your registered domain without any extra fee. However, you will lose access to downloads, updates, and premium support upon the expiry of your Subscription. If you have Mobile Joomla! Pro, you will lose access to the online device database, and will need to do manual updates as in the free Mobile Joomla! core version.
Can I get a refund?
We will refund your Subscription purchase if there are any defects in our template that prevent you from using it on your registered domain. Please note that we claim no responsibility for issues with 3rd party plugins, templates, or extensions. For refund claim, contact us via customersupport(_at_)mobilejoomla.com
Can I resell or redistribute a Mobile Joomla! extension or template?
If you are interested in becoming an affiliate partner of Mobile Joomla!, contact us via hello(_at_)mobilejoomla.com to discuss further.
Since a Mobile Joomla! extension or template contains Non-PHP elements that are licensed under Mobile Joomla! Proprietary license, you are not allowed to resell or redistribute a Mobile Joomla! extension or template. For PHP parts, you are free to act within the GNU/GPL v2 license. For details, please read Mobile Joomla! License Agreement.
Can I share or sell my account?
No. As specified in the Mobile Joomla! Proprietary License and Terms and Conditions, it is prohibited to share or transfer your access or rights to your account and any of the products and subscriptions you have purchased.