What's Kunena Mobile?
Are there any prerequisites?
Kunena Mobile extension requires Mobile Joomla! 1.0.x and Elegance Mobile Joomla! template. Elegance provides common product architecture and JQuery Mobile based UI for all our premium products.
Is there any checklist I should see before I buy Kunena Extension?
Apart from this FAQ, you should check Before you buy Kunena Mobile Joomla! Extension document.
Which devices will my Kunena forum display well on?
Kunena template sits on top of our premium templates, which are based on JQuery Mobile framework. You can see the list of devices at JQuery Mobile graded browser support page.
Is there a demo I can see Kunena Mobile in action?
You can direct your mobile browser to www.mobilejoomla.com and visit our Forums to see how Elegance template and Kunena Forum look and feel.
How much does Kunena Mobile Joomla! Extension cost and what's included?
For Kunena Mobile Joomla! Extension pricing please see the Kunena Mobile Joomla! extension product page. The pricing includes access to premium support forums, documentation and all updates for a duration of 1 year.
What does premium support mean?
We have an exclusive premium support forum, where Kunena Mobile Joomla! Extension users can get help for their problems. We are monitoring this forum daily and do our best to solve any problem you may have.
Is premium support provided 24/7?
We are dedicated to provide you the best customer support experience. However, our official working hours are Monday-Friday 8:00-17:00 EET (UTC+2). Out of the working hours, our response times may be slightly longer.
Why don't you have public documentation/support?
To avoid unfair situations (i.e illegal distributions) and to provide a better privacy and support to our premium fans, we keep our documentation and support private.
How frequently is Kunena Mobile Joomla! Extension updated?
We are continuously maintaining and improving our product. There may be updates from 3 times a day to couple of times a month, based on the need. See Kunena Mobile Joomla! Extension release notes to get a better idea.
What happens when my subscription expires after 1 year?
You can keep using Kunena Mobile Joomla! Extension on your site. However, you will not have access to updates, premium support or documentation, unless you renew your subscription.
What are the licensing terms?
Please see Mobile Joomla! Licensing FAQ.
I have more questions that are not answered here, what can I do?
We have a dedicated Pre-sales forum for such questions. You can ask us any question before you buy, we are there to answer.