Elegance Moble Joomla! template FAQ

What's Elegance?

Elegance is a Mobile Joomla! template based on JQuery Mobile framework. You can find details at the Elegance Mobile Joomla! template page.

Are there any prerequisites?

Elegance requires Mobile Joomla! 1.0.x or later.

Is there any checklist I should see before I buy Elegance?

Apart from this FAQ, you should check Before you buy Elegance template document.

Will my mobile site work better if I buy Elegance?

Elegance is a template, which means it will improve your mobile website's look, style, interface and performance, but not it's functionality. If your mobile website is working with Mobile Joomla! (standard templates), after you start using Elegance it will look and perform better. If your mobile website is not working with Mobile Joomla! well, Elegance will not fix that.

Which 3rd party Joomla! extensions does Elegance support?

Elegance supports all native Joomla! features, (almost) all existing Mobile Joomla! extensions and all upcoming ones. 3rd party Joomla! extensions are not supported, unless they are listed at Elegance Mobile Joomla! Template Compatibility page.

Which devices does Elegance display well on?

Elegance template is based on JQuery Mobile framework. You can see the list of devices at JQuery Mobile graded browser support page.

Is there a demo I can see Elegance in action?

You can direct your mobile browser to www.mobilejoomla.com and see how Elegance template looks and feels. Please note that demo site may have premium extensions, which may require separate purchase.

How much does Elegance cost and what's included?

Elegance is priced at $69/year. Within the one year period, it includes access to premium support forums, documentation and all updates.

What does premium support mean?

We have an exclusive premium support forum, where Elegance users can get help for their problems. We are monitoring this forum daily and do our best to solve any problem you may have.

Is premium support provided 24/7?

We are dedicated to provide you the best customer support experience. However, our official working hours are Monday-Friday 8:00-17:00 EET (UTC+2). Out of the working hours, our response times may be slightly longer.

Why don't you have public documentation/support?

To avoid unfair situations (i.e illegal distributions) and to provide a better privacy and support to our premium fans, we keep our documentation and support private.

How frequently is Elegance updated?

We are continuously maintaining and improving our product. There may be updates from 3 times a day to couple of times a month, based on the need. See Elegance Eelease Notes to get a better idea.

What happens when my subscription expires after 1 year?

You can keep using Elegance on your site, however, you will not have access to updates, premium support or documentation, unless you renew your subscription.

What's the licensing terms?

Please see Mobile Joomla! Licensing FAQ.

How can I customize Elegance?

Yes! Apart from the back-end settings, you can use our version of the JQuery Mobile Themeroller as well as custom CSS/JS extensions built into Elegance template. More information is provided in Elegance documentation.

I have more questions that are not answered here, what can I do?

We have a dedicated Pre-sales forum for such questions. You can ask us any question before you buy, we are there to answer.

Ready to buy? Purchase Elegance Mobile Joomla! template now!

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