Get Mobile Joomla! working first
Elegance is a template, which means it will improve your mobile website's look, style, interface and performance, but not it's functionality. If your mobile website is working with Mobile Joomla! (basic templates), after you start using Elegance it will look and perform better. If your mobile website is not working with Mobile Joomla! well, Elegance will not not fix that.
Check compatibility and incompatibility list carefully
There is a list of compatible and incompatible extensions at the bottom of Elegance Mobile Joomla! template page. If you are using any 3rd party Joomla! extension and if it's not in "Compatible Extensions" list, means it's not guaranteed to work.
Test demo site
To see how Elegance template works, looks and feels like, visit www.mobilejoomla.com on your mobile device.
Ask us at Pre-sales Forum
We are there to answer all your questions at Presales Forums before you buy Elegance Mobile Joomla! template.
Support & Working Hours
We are dedicated to provide you the best customer support experience. However, please note that:
- Our official working hours are Monday-Friday 8:00-17:00 EET (UTC+2). Out of the working hours, our response times may be slightly longer (Check what's the time in Helsinki).
- Each problem is unique. Once you post a problem, we start working on is as soon as possible. However, depending on the complexity of a problem, the time for a solution may vary. We would not leave any problem unsolved, therefore please be patient and give us some time to solve your problem.
How Can I Purchase Multiple Licenses?
At the moment, each Elegance license is valid for one domain/site. If you want to purchase licenses for multiple domains, please create a new username for each domain/license. Our account management system works this way, as we have many customers who manage the websites of their own clients.