Hello @impulse,
I apologize for the inconvenience. We are asking for a screenshot and temporary admin login because most of the issues are so different and we have to further investigate, replicate the issue from our end and provide solution for a specific issue.
Can you tell us more about your issue? Can you check if you are using the old template (template of MJ 1.x) ? If so, try using the template from the MJ 2.x version. If that does not work, please send us a temporary admin login to our email
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Thank you for your understanding.
Best,
John Mark C.
Mobile Joomla! Support