JComments Moble Joomla! extension FAQ

JComments Moble Joomla! extension FAQ


What's JComments Mobile?

With JComments Mobile Joomla! extension, you can mobilize your JComments Joomla! extension instantly. See the JComments Mobile Joomla! extension product page for details.

Are there any prerequisites?

JComments Mobile extension requires Mobile Joomla! 1.0.x and Elegance Mobile Joomla! template. Elegance provides common product architecture and JQuery Mobile based UI for all our premium products. 

Is there any checklist I should see before I buy JComments extension?

Apart from this FAQ, you should check Before you buy JComments Mobile Joomla! Extension document.

Which devices will my JComments display well on?

JComments extension sits on top of our premium templates, which are based on JQuery Mobile framework. You can see the list of devices at JQuery Mobile graded browser support page.

Is there a demo I can see JComments Mobile in action?

You can direct your mobile browser to www.mobilejoomla.com and visit our blog section to see how Elegance template and JComments Mobile Joomla! extension look and feel.

How much does JComments Mobile Joomla! Extension cost and what's included?

For JComments Mobile Joomla! Extension pricing please see the JComments Mobile Joomla! extension product page. The pricing includes access to premium support forums, documentation and all updates for a duration of 1 year.

What does premium support mean?

We have an exclusive premium support forum, where JComments Mobile Joomla! Extension users can get help for their problems. We are monitoring this forum daily and do our best to solve any problem you may have.

Is premium support provided 24/7?

We are dedicated to provide you the best customer support experience. However, our official working hours are Monday-Friday 8:00-17:00 EET (UTC+2). Out of the working hours, our response times may be slightly longer.

Why don't you have public documentation/support?

To avoid unfair situations (i.e illegal distributions) and to provide a better privacy and support to our premium fans, we keep our documentation and support private.

How frequently is JComments Mobile Joomla! Extension updated?

We are continuously maintaining and improving our product. There may be updates from 3 times a day to couple of times a month, based on the need. See JComments Mobile Joomla! Extension release notes to get a better idea.

What happens when my subscription expires after 1 year?

You can keep using JComments Mobile Joomla! Extension on your site. However, you will not have access to updates, premium support or documentation, unless you renew your subscription.

What are the licensing terms?

Please see Mobile Joomla! Licensing FAQ.

I have more questions that are not answered here, what can I do?

We have a dedicated Pre-sales forum for such questions. You can ask us any question before you buy, we are there to answer.

Ready to buy? Purchase JComments Mobile Joomla! extension now!