Installed basic version and adds are still visible

Goodmorning, I had a free running verion and purchased and installed the basic version (Mobile-Joomla-Basic.1.2.10) to get rid of the adds. I've installed it and still see the adds. Am I missing something?

I have try to refresh the page and clear browser's cache several times.


I'm trying to reach your site but cant't at this time. Thanks for your help. 


Best regards

Hmm, I don't see MJ Basic license for your account (zimmone). Could you post Order or Purchase number, I'll check the database.

And note that it could take up to 1.5 hours for ads to be disappeared (because of caching on both server and client side). Try to clear browser's cache on your phone or check it on another phone (or just in another browser).

Order #8XRE0BAJT40E

The account that placed the order is lmbrst

I installed yesterday the extension and emptied several times the browser cache. Why do I still see banner ads ?

Do you use MJ Basic on website you set in order form (www.sm*****s.it)?

No. agenziatrapiantilazio.it

What happen?

I payed the basic version but the ads still appearing on all smartphones I've tried

lmbrst wrote:

That is the problem. MJ Basic is licensed to the domain name you set in order form. I can change domain name of your subscription to agenziatrapiantilazio.it, do you like it?

Yes thank's

Done. [Note: it may take up to 1.5 hours to update this information on all our resource]