Installation failed

Hi Guys,

took me now too much time to research without result. I downloaded the file but the ussuall installation via backend brought me an error message:

JFile::read: Unable to open file: 'var\phoneklinik\tmp/gzip4eada45e92b15'
Unable to read archive



I dont understand why the file has the ending .tar.gz instead of .zip as ussuall joomla extensions.
What's going wrong???

cheers
Martin

martinsai wrote:

Joomla supports both zip and tar.gz format, but the latter has better compression and less time to decompress.

Check write permission for var\phoneklinik\tmp directory.