Broken mobile Presentation after Joomla update

nico_guenther
7 years, 10 months ago
Currently, I use Joomla 3.7.5 stable version. Since I upgraded from version 3.6 to 3.7, the presentation in the mobile version - especially the menu view - is no longer displayed correctly (see attached pic number one). When i create a new module and sets the position to "mj_panel", the menu is displayed after the footer in the mobile version (second picture). I don't no, how I can fix the error. After uninstalling mobile Joomla I installed the latest Version (2.1.21). But nothing has changed. If I use the Mobile Joomla Preview in the joomla backend, the same view is shown as on the smartphone. The attached picture shows the mobile presentation of my webside. (www.kv-rothenbergen.de).
I hope you can help me.
john.causing
7 years, 10 months ago
@nico_guenther

Hello. Thanks for the screenshots. It looks like there was a conflict in Mobile Joomla during the Joomla upgrade.

Can you fully uninstall and re-install Mobile Joomla and see if it works?

Best,

John Mark C.
Mobile Joomla! Support
nico_guenther
7 years, 10 months ago
Hello John,
that's the problem: I updated joomla to 3.7.5. After the joomla update i unistalled mobile joomla and then i installed the latest version once again (2.1.21). Can i have advice from you, how to delete all components and modules of mobile joomla? Or is it possible that there is an error in the normal template? It is a "sj_joomla3 - Standard" Template. Thank you for your help.
john.causing
7 years, 10 months ago
Hello,

In order for your to fully uninstall Mobile Joomla, just go to Extension Manager -> Manage and search for 'mobile' then uninstall the following:


1.) Mobile Joomla! Administrator Component

2.) Mobile Joomla! Site Plugin

Please also see screenshot from my reply.
nico_guenther
7 years, 10 months ago
Thank you John,

I will try it later.
Can there be a connection between the template and mobile joomla?
john.causing
7 years, 10 months ago
@nico_guenther

"Can there be a connection between the template and mobile joomla?" <--- can you provide us more details about your question? If you are using a different template while still using mobile joomla (not using its default template), then yes. It will optimize your mobile site while using a different template.
nico_guenther
7 years, 10 months ago
Hello John,

yes I am using an other template (sj_joomla3) for the desktop version. But mobile jooomla had always work with this template. But when i did the addressed joomla update, it suddendly stopped working. I never did an update of the sj_joomla3 template.
nico_guenther
7 years, 10 months ago
Hello John,
I do not want to annoy you, but is it possible to send you a temporary joomla admin login to your email?
So you can take a look to the problem and maybe you'll find the solution.
Would it be possible?
Nico

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