No content in mobile screen

paulleslie
9 years, 3 months ago
Hello,

I have recently upgraded my site to Joomla 3.4 and now have tried to upgrade the Mobile joomla. It was working before and now I get a server error 500. My site is at www.paulleslie.net. 

Setting Value
 
PHP Built On Linux 
Database Version 5.5.46-0ubuntu0.12.04.2-log
Database Collation latin1_swedish_ci
PHP Version 5.3.29
Web Server Apache/2
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.4.8 Stable [ Ember ] 24-December-2015 19:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

Relevant PHP Settings
Setting Value
 
Safe Mode Off
Open basedir None
Display Errors Off
Short Open Tags On
File Uploads On
Magic Quotes Off
Register Globals On
Output Buffering Off
Session Save Path /.../htdocs/cgi-bin/tmp
Session Auto Start 0
XML Enabled Yes
Zlib Enabled Yes
Native ZIP Enabled Yes
Disabled Functions None
Multibyte String (mbstring) Enabled Yes
Iconv Available Yes
john.causing
9 years, 3 months ago
Hi paulleslie,

Thanks for using Mobile Joomla! forum. Please send us the error_log file to our email support​@​mobilejoomla.com with this url thread reference.

The error_log file is located in your hosting root joomla directory.

Let us know if you have further questions.

Best,

John Mark C.
Mobile Joomla! Support
Hajok
9 years, 3 months ago
Hey guys,

Is there already an idea what it is and how to fix it ?
I wanted to test mobile Joomla and after installing the mobile website could not be reached .
I liked the design and the possibilities. It would be a shame if I had to search for another .
I hope you find a solution for it.

Greetings, Nicole
paulleslie
9 years, 3 months ago
HI John, 

I finally got the error logs from my provider.:

20160126T152258: www.paulleslie.net/index.php 
PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 523800 bytes) in /......./htdocs/j34/libraries/cms/module/helper.php on line 103 

Any ideas on what to do. The provider had already set the memory allowance to 128 MB.

Thanks,

Paul
john.causing
9 years, 3 months ago
Hi Paul,

Please send us please the error_log file to our email support​@​mobilejoomla.com so that our lead developer can further investigate this issue.

You also stated that you upgrade your Joomla to Joomla 3.4. Can you try to fully uninstall, download the latest version of Mobile Joomla and install it ?

Best,

John Mark C.
Mobile Joomla! Support
paulleslie
9 years, 3 months ago
HI,

I have sent the error log. I am already upgraded to the latest Joomla version (3.4. and have already uninstalled and reinstalled the latest mobile joomla twice!.

Cheers,

Paul
john.causing
9 years, 3 months ago
Hi Paul,

I replied to your email. Our lead developer is currently working on your issue. We will get back to you as soin as possible.

Best,

John Mark C.
Mobile Joomla! Support
paulleslie
9 years, 2 months ago
Hi John,

Have you made any progress? I really want to buy a template, but I need to get this working first.
john.causing
9 years, 2 months ago
Hi Paul,

I sent a follow-up email to our lead developer. We also received your error_log file.

We will get back to you as soon as possible and thank you for your patience.

Best,

John Mark C. 
Mobile Joomla! Support

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