Welcome, Guest
Username Password: Remember me

Can't Pay - Wrong VAT No. : Invalid or not registered
(1 viewing) (1) Guest
  • Page:
  • 1

TOPIC: Can't Pay - Wrong VAT No. : Invalid or not registered

Can't Pay - Wrong VAT No. : Invalid or not registered 10 years, 4 months ago #16408

  • atlanta
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
  • Karma: 0
Hello,

I can't Pay, I've got a message that says the VAT No. is wrong: Invalid or not registered, but I have choosen the right number. Can you help me?

Re: Can't Pay - Wrong VAT No. : Invalid or not registered 10 years, 4 months ago #16436

  • dryabov
  • OFFLINE
  • Administrator
  • Denis Ryabov, Lead Developer
  • Posts: 4866
  • Karma: 105
Sometimes VAT validation service doesn't response properly (most likely because of high load) and error of validation service is considered as "not valid". Last time we found this issue, the server was restored in about 8 hours, so in this case please repeat order few hours later.
And check that VAT field contains number only without country prefix.
  • Page:
  • 1
Time to create page: 0.07 seconds

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. This site will not function correctly without cookies.

I accept cookies from this site.